Quality Second User PC Systems & Components

Shipping & Returns

Postage And Handling:

We use Parcel Force 48hr delivery (weekends excluded). We aim to process orders within 1-2 days. All items will be shipped with Parcel force: (unless stated otherwise) ship-to locations:

UK Only: Free Shipping for all items over £50.00 within the UK.

Delivery Schedule: Delivery time is up to 3 working days after clearance of payment. Deliveries over Christmas, Easter and Bank Holiday periods: These are busy periods for retailers and the postal services. We do everything we can to meet the delivery times specified in this section, but please allow 7-10 working days for despatch and delivery during these periods.

Please note: We do everything we can to meet the delivery times specified in this section. However, these cannot be guaranteed, as occasionally delivery times may be affected by factors beyond our control, e.g. adverse weather conditions, an incomplete delivery address.

We will inform you if we become aware of an issue with delivery of your order.

Returns:

We offer a no quibble refund policy, if you are unhappy with your item(s) we will give a refund with no questions asked. We must be contacted by telephone or email within 7 days of purchase if there is a problem with your order or any items are damaged or need to be returned for whatever reason.

Please be aware that most of the goods we sell are "used" and sold at a fraction of the retail cost new, so a reasonable amount of wear and tear should be expected. Wrong or damaged goods must be returned to us and a replacement or a refund will be issued excluding postage costs upon receipt of item.

Goods returned due to customer error and/or some other reason that is not the responsibility of Secure I.T Disposals will incur deductions to your refund for transport costs and repacking the goods if necessary. All these costs will be confirmed as soon as we are aware of all the relevant information regarding each individual case.

We at Secure I.T. Disposals value our customer's satisfaction very highly. If you have any problems with your purchase, please contact us: Tel: 0121 421 8434 or 0800 138 3556 or you can email us direct at: retailsales@sitd.co.uk. We'll reply within 24 hours (Mon-Fri, 9-5, excluding Bank Holidays) and we'll do our best to help.



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